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  Frequently Asked Questions

 

 

 

  • Frequently Asked Questions.

    How can I join a club?

    You can join any club by clicking on the name and filling out their online membership application. Each club is different. Read details about their membership on their web sites.

    I cannot find club "such and such"?

    Look around on our web site. It may be that the book club you are looking for is not listed under the category you would expect it to be. We generally list book clubs only once in one category. If the book club is not listed we probably do not know about it or they do not have a web presence. See a complete list of book clubs we have on our pages.

    I want to talk to a human. How can I contact club "such and such"?

    We are not affiliated with individual book clubs. Please contact the book club you wish to talk to directly. We only provide a central point for reaching all the book clubs on the internet. Visit our pages to find the web site for your club and contact the club's customer service.

    I did not receive the books I ordered. Why?

    We are not affiliated with individual book clubs. We do not have anything to do with the clubs that are listed on our site. We only provide a central point for reaching all the book clubs on the internet. Please contact Customer Service of the book club you have joined directly and inquire them about this. You can find more information on how to contact your club by going to its web site. You can find a direct link to your book club on our pages.

    I joined a club but have not heard anything from them. Can you help?

    We are not affiliated with individual book clubs that are listed on our site. We provide a central point for reaching all the book clubs on the internet. Please contact Customer Service of the book club you have joined directly and inquire them about this. You can find more information on how to contact your club by going to its web site. You can find a direct link to your book club on our pages.

    I am having problems joining a club.

    There could be two reasons you are experiencing troubles. The link is temporarily not working. Please bookmark our web site and try again a few hours (or a day) later. Sometimes the Internet does not work as expected. For example some people in California may not be able to reach a web sites while users in New York do not have any problems. Another problem could be that the link is bad. Please email us telling us which book club you have tried to join, if you can provide the page URL that would help too.

    I received an invoice but not books. Help me.

    Unfortunately we are not in a position to help you. We are not affiliated with individual book clubs that are listed on our site. We only provide a central point for reaching all the book clubs on the internet. Please contact Customer Service of the book club that you have joined and inquire them about this. You can find more information on how to contact your club by going to its web site. You can find a direct link to your book club on our pages.

    I'm an author. How can I submit my book to your club?

    We do not manage any book clubs. We only provide a central point on the internet for finding and reaching individual book clubs. Please contact individual book clubs directly. You may want to try this phone number for their corporate headquarters of Bookspan, which owns/manages many different book clubss: 212-522-4200.

    Gift Orders: FAQ

    We are not affiliated with individual book clubs that are listed on our site. We only provide a central point for reaching all the book clubs on the internet. Please contact Customer Service of the book club in which you are interested and inquire them about this. You can find more information on how to contact individual book club by going to its web site. You can find a direct link to your book club on our pages.

    Are there book clubs that serve Canadians?

    The only book club that we are aware that serves Canadians is Book-of-the-Month Club. Please visit their Canadian information page for more details

    Are there book clubs that serve outside the US and Canada?

    For international members other than Canadians, visit the "International" information page for Book-of-the-Month Club

    I am a Book Club Marketing Manager or publisher and would like to list my book club on your site - how can I do this?

    Please contact us by following this link.

 
 
 
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